HDI “Firmen Digital”

HDI stands for insurance and pension solutions in life, property and casualty insurance. Along with its industry solutions and modular insurance packages, HDI also offers comprehensive coverage for small and medium-sized companies in the retail, service and trade sectors. HDI companies can rely on more than 110 years of insurance experience. Independent insurance brokers as well as HDI-owned exclusive distribution with around 1,100 brokers and 39 branches, offer nationwide access to HDI’s services.

But of course, insurance cover can also be completed online - with or without the assistance of a broker. Since 2016, Sevenval has helped HDI to make contracting complex insurance products uncomplicated for business customers. As part of the "Firmen Digital" project, we have completely digitized the finalization process for commercial insurance - from the online application to the completed policy. This system also supports the brokers in their daily business.

User-friendly

The user-friendly finalization process guides customers through consultation and application procedures. Depending on the sector and input, the system reacts in real time with the appropriate queries and options. Coverage gaps are calculated automatically and over insurance is avoided. These intelligent dynamics and additional explanatory texts assist in choosing the right insurance cover.


Highlight: Visualization

The screen graphics as a symbol for insurance protection facilitates orientation, visualizes the configured coverage and identifies existing coverage gaps.

Visualization

Automated

By means of a database query at the start of the configuration, the exact industry affiliation can be determined merely through the company name, thanks to the blackbox processing in the background. Subsequently, just a few entries are enough to give a company comprehensive insurance. At the end of the process, the customer receives the consultancy protocol in compliance with the IDD standard as well as an immediate copy of the completed policy.

Highlight: Company search

Through the company name you can determine the right industry within seconds.

Company search

Customer-oriented

Medium-sized companies, brokers and HDI’s exclusive customers benefit from the clear user interface with intelligently designed steps. With several individual policies and a combined product of up to six protection services, Firmen Digital offers its customers industry-specific solutions. Firmen Digital is being constantly expanded with individual offers for a variety of industries.

Customer-oriented

Flexible

»Firmen Digital« integrates the relevant rating data via Sevenval's own technology from existing HDI IT systems which do not need to be changed for this purpose. This allows a flexible "frontend" for the end user. Simultaneously, the long-term orientated and security-based backend continues to exist. This gives HDI the opportunity to agilely develop the online portal and quickly adapt it to new customer requirements and technologies. By contrast, the basic technology in the background remains plannable for years to come.

Flexibel

Our services for HDI

UX

UX-Design
Airy input masks, lightweight graphics and a coherent user guidance were tested through user tests, and optimize the user experience. The focus was to offer users a clear and fast guidance through the configuration and completion process.

DV

Development
Our technical approach makes it possible to quickly adapt the user interface to changing customer needs and requirements. For this purpose, we integrated a layer between the frontend and the backend using our own technology, which securely connects the two worlds.

PM

Project Management
With a customized project approach as a bridge builder between customers and the team, we led the project to mutual success. This was done by combining different classic and agile approaches.

QA

Quality Assurance
Through comprehensive test management and targeted quality measures, we guarantee consistently high development quality throughout the entire project. Precise error reports minimize costs and efficiently lead to fulfilling quality goals.