Liechtensteinische Landesbank

The Liechtensteinische Landesbank (LLB) is shaped by more than 150 years of tradition. Since 1861 it has been the bank for the country, population and economy in the Sovereign Principality of Liechtenstein. It combines tradition and innovation to offer its customers personal and reliable services, in both the physical and digital world.

The financial industry and the online world are, however, constantly changing and are continuously influencing the expectations of the customers. For this reason, the LLB has fundamentally redesigned all its digital services in recent years. Our team in Berlin and Cologne has since 2016, supported the LLB Group to a considerable extent in this challenge, for example, in the seamless integration of online banking and web portals.

Consistent user experience across all platforms

We have developed a new visual language for the LLB, which transports the bank's high standard and tradition, and appeals to a diverse audience. The focus lies on concrete user benefits. A simple information architecture with clear needs-orientation, full customization and an emotional approach make the portals easily accessible.

Liechtensteinische Landesbank

Central Pattern Library for an Omnichannel Experience

Our front-end development and UX design teams have jointly developed a central pattern library, creating an omnichannel experience that stretches across all digital touchpoints with a uniform look and feel: responsive websites, native apps for iOS and Android, the securities platform, and the online banking. At the same time, we have laid the foundation for further applications which, in the future, will emerge within the entire LLB Group.

Pattern Development

Future-proof technology

The basic technological approach is fully based on future-proof standards. This allows the use of the Pattern Library in the most diverse projects with a great variety of architectures and frameworks.

LLB Technologie

Individual dashboard for LLB customers

The "Dashboard" is the heart of the online banking. It serves as the main entry point for logged-in users and offers quick access to financial information and banking transaction processing. Users can choose from a diverse selection of widgets to create an individual dashboard according to their personal needs

Dashboard

Modern banking features

Whether account management for private individuals, securities trading for "Power Users" or services for institutional clients - all users receive suitable tools. With a single website and online banking login, customers can seamlessly switch from product information to banking applications. This enables personalized product recommendations and the initiating of banking processes based on customized information offerings.

mobile phone in hand

The LLB Banking Apps

We designed the new apps to meet the users' need for individuality and simplicity: A quick fingerprint login leads directly to the personal balance sheet. Customers can individually design their start page. Repeated payments can be easily transferred thanks to an optimized payment method.

LLB banking app

Awards

Best of Swiss Web Award

2017
Bronze in the category "Usability" for the online configurator:
The configurator supports customers to find an individually suitable combination of LLB services without having to read extensive product information.
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Best of Swiss Web Award

2018
Silver in the category "Technology" for the web portals:
The whole thing appears as consistently well operable and an error-free implemented solution from a single source. From content delivery through a CMS to e-banking software - the implementation of the 'One Stop Shop' philosophy convinced the jury. (juries‘ justification)
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Site­co­re Ex­pe­ri­ence Award

2018
Best Web Content Experience in Central and Eastern Europe:
The jury awarded the merger of marketing and e-banking services for a seamless, secure and highly personalized user experience.
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Services

UX

UX-Design
The conception and design of the page templates is based on patterns defined at the start of the project. This modular page construction ensures flexibility while using the components.

DV

Pattern-Development
Modern front-end components enable flexibility and speed in short release cycles, while historically grown IT structures maintain their stability.

ST

Strategy
A reliable planning over several years with a clear definition of common workflows and an exact elaboration of the comprehensive roadmap.